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Please read our FictIf FAQ page to see if your issue is addressed there before contacting support. The fastest way to help you resolve any problems or questions is by contacting us from within the app itself. Click on the settings icon and the customer support link. If possible, send us a screenshot or video clip of the problem you are encountering. 

Our customer support hours of operation are Monday to Friday, 10:00am to 6:00pm (PST). We try to answer all of our customer support emails daily, but please allow up to three business days for a response.

 

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