Please read our Arcana FAQ page to see if your issue is addressed there before contacting support.

Our customer support hours of operation are Monday to Friday, 10:00am to 6:00pm (PST). We try to answer all of our customer support emails daily, but please allow up to three business days for a response.


Please do not send us unsolicited ideas, suggestions, proposals, comments or materials without first reading and agreeing to our Unsolicited Submissions Policy.

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