CUSTOMER SUPPORT

NEED ASSISTANCE?

Please read our Arcana FAQ page to see if your issue is addressed there before contacting support.

Our customer support hours of operation are Monday to Friday, 10:00am to 6:00pm (PST). We try to answer all of our customer support emails daily, but please allow up to three business days for a response.

 

Please do not send us unsolicited ideas, suggestions, proposals, comments or materials without first reading and agreeing to our Unsolicited Submissions Policy.